FAQ CREATS

CREATS wants to make everything so clear as possible to avoid miscommunication. The most frequent questions that our customers ask us are being answered underneath. If anything is still unclear, do not hesitate to contact us

FAQ

Yes, CREATS offers free worldwide shipping.
The canvas takes 1-2 days to handle, after that the shipping takes 4-7 days. All canvases are printed-on-demand, so CREATS has no inventory.
It is possible to cancel an order within 24 hours; free of charge. After 24 hours because we print-on-demand we cannot refund a purchased item. If the canvas is damaged, you can send a photo of the damage to info@shopcreats.com.
Yes, the canvases are made from durable and eco-friendly materials.
At the checkout you can chose between the options: no frame or a black frame. When you order a canvas without a frame; be aware that you only receive the painting itself!
All our canvas pieces are in centimeters. In inches: 30 x 45 cm = 12 x 18 inches 40 x 55 cm = 16 x 22 inches 50 x 70 cm = 20 x 28 inches 60 x 85 cm = 24 x 33 inches 70 x 100 cm = 28 x 39 inches
We accept iDeal, PayPal and AfterPay
You can e-mail us at: info@shopcreats.com. It is also possible yo fill in the contact form on our 'contact us' page.
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